Heritage Hardware Limited Warranty

Heritage Hardware ("HH") warranty conditions, whether express or implied, are limited to the following: A one year mechanical warranty and a one year finish warranty on all powder- coated product (Black, AN, AB).

FINISH WARRANTY DISCLAIMER: The open finishes (B2,B3,ABN,MN,BN, ANN) will gracefully change due to wear and atmospheric conditions. This change is the nature and beauty of the open and natural hand applied finishes. All open finishes have a hand-applied coat of paste wax, which offers a level of protection for a period of time. If re-waxing is maintained on a regular basis, the patina may remain stable for a longer period of time. If doing so, use only clear paste wax with no cleaners. Some variations in shades will occur in the B2 and B3 finishes shipped from the factory. There may also be variations between samples observed in the showroom or field and what will be shipped from the factory. This is the nature of this hand applied finish. HH is not responsible for any damage caused by heavy impact, mishandling, abuse. HH is not liable for labor or other costs relating to the sale, installation, use, or replacement of its product. CLAIMS: All claims must be submitted in writing. In the event that HH concludes the merchandise to be defective, HH will replace or repair immediately. HH is not responsible for any labor or material charges incurred unless agreed upon in writing.